You can pay for your order using any of the following payment methods: AMEX, VISA, Google Pay, Apple Pay, Mastercard, Maestro, and PayPal.
All journals are A5-sized journals with hardback covers. The inside of the 2 current journals are lined pages.
If your order has not been dispatched, please email us at info@journalmyjourney.co.uk to cancel. If the order has already been dispatched, please refer to our return policy.
You will receive an email with a Royal Mail tracking number once your order has been dispatched. All orders have to be signed for. If you are not home, Royal Mail will try 3 times. After this, they will leave a red ‘Something for you” card.
You have 30 days from the date of purchase to return your item for a refund. Please ensure the item is in its original condition.
Please allow 24 hours for us to respond to your refund request. Once we receive your returned item, we will notify you via email. Refunds are typically processed within 3-5 working days. Please note that return shipping costs must be covered by the customer.
Currently, we are unable to offer free returns. All return shipping costs must be covered by the customer.
Please contact us, and we’ll do our very best to help.